Appointments

 

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

Book an Appointment

Pharmacy & Self-Care

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Urgent and Same Day Appointments

Always call as close to 8am as possible or come to the Surgery in person at 8am.

Ways to book

  1. Request an appointment online
  2. Telephone: 020 8539 2513

Telephone Advice

Telephone advice can be requested with the nurses or the doctors up to 12pm daily. Any requests after this time will be dealt with the following day.

Routine and Pre-Bookable Appointments

These are released on Tuesday at 12pm (noon). Appointments will be booked in for the following Monday to Friday with all of the available GPs for that week.

Ways to book

  1. Request an appointment online
  2. Telephone: 020 8539 2513

Telephone Advice

Telephone advice can be requested with the nurses or the doctors up to 12pm daily. Any requests after this time will be dealt with the following day.

Extended Access Appointments Evening and Weekend

Extended Access Appointments Evening and Weekend

We provide face-to-face GP, nursing and Health Care Assistant (HCA) appointments in the evenings and on Saturday for all patients within the Waltham Forest Integrated Primary Care Network. These appointments are held at The Allum Medical Centre, Fairlop Road, E11 1BN.

Please note that these are bookable only via telephone or in-person at your registered GP. We are unable to take in walk-ins. 

Times

Monday to Friday: 6.30pm to 8pm
Saturday: 9am to 5pm

Available Appointments

GP: Appointments are the same as appointments at your registered GP, so they will review, discuss, issue medication and refer or arrange tests as necessary.
Nurses: Appointments are currently limited to smears and childhood immunisations. 
HCA: Appointments are for NHS Health Checks and blood pressure checks. This will be expanded soon to include evening phlebotomy appointments. 

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

Reserved only for patients who cannot be reasonably expected to attend the surgery.

Non-urgent home visits

Please ring the Surgery before 10:30am Monday to Friday 020 8539 2513.

Urgent home visits

Please ring as early as possible during the day 020 8539 2513.

Life Threatening - Go to A&E

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

  1. Telephone us on 020 8539 2513.
  2. Cancel an appointment online
  3. Cancel using our online services
  4. Cancel through the NHS App

Out of Hours

Enhanced Access

Out of Hours Service:

Telephone: 0208 519 3999

  • Monday to Friday: 6.30pm to 10pm
  • Saturday: 9am to 5pm
  • Sunday: Closed

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Chaperones

You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.

Read our Chaperone Policy